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Telephone services

Telephone services

In this text you can find information about the landline phone operator, telephone directories, public telephones, important phone numbers, dialing codes...

Fixed-line telephone services
The telecommunications network has improved steadily since the mid-1990s. Besides Telekom Srbija, other telecommunications companies (Internet and cable providers) have also started providing fixed-line telephone services in Serbia. For more information about Fixed telephony operators read this article.

Telephone directories
988 (private and business subscribers, one number per call)
White Pages (Bele strane) (private subscribers, printed edition, delivered free of charge to your door)
Yellow Pages (Žute strane) (private subscribers, printed edition, delivered free of charge to your door)
http://www.webstrane.com (private and business subscribers, Internet telephone directory)

Public telephones
Public Halo telephone booths are almost everywhere. They are painted red and easy to spot. They can be used with Halo telephone card ('Halo kartica') or Ino Call card. You can use Halo telephone card for local and international calls and it costs 300 dinars. Cards can be purchased from kiosks, post office counters and retail outlets. The card is printed with its price, which is also the amount of credit available for making calls.

InoCall card (only for the residents) is used for international calls only and is available with 200 dinars of credit (Ino Card 200) and 500 dinars of credit (Ino Card 500)

Important Phone Numbers
Police - 92
Fire brigade - 93
Emergency medical assistance - 94
Talking clock - 95
Telegrams by phone - 96
Booking of international calls - 901
AMSS roadside assistance - 987
Various sports information - 9814
Orthodox church festivals and customs - 9822
Weather data - 9823
Loto and sports pools - 9844

As of 21st May 2012, the numbers of police, fire brigade and ambulance will have one more digit so you should call 192, 193 and 194 in the case of an emergency. For the time being, citizens could call the old numbers of those services, as well as the new ones, with 1 added in front. In the near future, all emergency services will be compiled on the number 112. Number 112 is the European emergency number, reachable from fixed and mobile phones. With the use of the number 112, separate numbers for the police, fire brigade and ambulance. More info HERE.

Also, soon Belgrade and Kragujevac will establish an SMS emergency service for the deaf, hard of hearing and speech-impaired people.

Dialing Codes
The international dialing code for Serbia is 381, and the dialing code for Belgrade for domestic calls is 011.

To dial any city in Serbia from abroad you must dial the appropriate international code, e.g. 00, followed by the dialing code for Serbia 381 and then the dialing code for the city (without the leading 0).

Example - Dialing from United States to Belgrade, Serbia: Dial: 011 + 381 + 11 + (local number)

To call abroad, dial the international access code (00), followed by the country code, the dialing code of the town (without 0), and then finally the phone number.

Example - Dialing from Serbia to the United States: Dial: 00 + 1 + (U.S.) Area Code + 7 digits (local number)

Try to avoid calling international numbers using both landline and mobile phones because it could be very expensive. Instead of it try Skype packages, Voip or even MT:S Ino Call via your cell and regular phone.

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